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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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I had exactly the same message today.

The user is running Windows XP, Lotus Notes 8.0.2 and for security Windows Live One Care.
Looking around, RTVSCAN seems to be related to Symantec AV which makes the error message inconsistent with the running software. Any help would be appreciated.


Feedback response number WEBB7QWR42 created by ~Phil Rereburoni on 04/08/2009

"0x1B1 - Version mismatch between e... (~Zelda Deskiplo... 18.Mar.09)
. . I've seen it... (~Hank Ekkistero... 18.Mar.09)
. . From Core Services Developer (~James Reveluly... 18.Mar.09)
. . . . rtvscan problem in notes85 (~Zelda Deskiplo... 20.Mar.09)
. . I had exactly the same message toda... (~Phil Rereburon... 8.Apr.09)
. . . . RTVScan version mismatch (~Yoshi Fezlupul... 3.Jun.09)
. . RTVScan version mismatch (~Alexis Cisapul... 17.Jun.09)
. . . . Not fixed in R8.5.1 (~Helga Churesal... 13.Oct.09)
. . . . . . Not fixed in R8.5.1 (~Vera Xanfreevi... 5.Nov.09)
. . . . . . . . Solution on IBM site on this issue (~Sigmund Breger... 2.Dec.09)
. . . . . . . . . . Not the solution for us (~Sigmund Pretum... 29.Dec.09)
. . . . . . . . . . This happens on Domino Server as we... (~Keiko Zekfreet... 9.Feb.10)
. . . . . . . . . . . . Same here on Server (~Vanessa Cisfre... 8.May.11)
. . Same issue with 8.5.1 FP1 (~Dexter Brefana... 16.Feb.10)
. . . . Same issue on Domino 8.5.1 FP2 (~Bella Nonrever... 17.May.10)
. . . . . . We have this problem too. (~Rebecca Zekjip... 25.May.10)
. . . . . . . . Having this issue with 8.5.1 FP3 (~Ben Reboosivit... 28.Jun.10)
. . Old DLLs left behind. (~Rex Pretoolito... 25.May.10)
. . . . RTVScan fix (~Yoshi Fezlupul... 8.Mar.11)
. . same issue for 8.5.2 client too. (~Autumn Minluch... 20.Oct.10)
. . . . even with the version 8.5.2 (~Sean Quetgerom... 25.May.11)
. . . . . . FP1 does not fix the issue (~Sean Quetgerom... 9.Jun.11)
. . . . . . . . 0x1B1 version mismatch... (~Cheryl Desjumi... 6.Jul.11)
. . . . . . . . . . 0x1B1 - Version mismatch between ex... (~Tate Umvelupul... 29.Sep.11)
. . . . . . . . . . . . Nothing has worked 8.5.3RTVSCAN is ... (~Vanessa Fezweb... 9.Feb.12)
. . . . . . . . . . . . . . ditto... (~Zelda Deskiplo... 14.May.12)
. . . . This problem appears to be a race c... (~James Brenukon... 31.Jul.12)
. . . . . . Thank you, your suggestion helped. (~Holly Brefreel... 20.Jan.13)
. . same issue with 8.5.3 (~Keiko Dwonupul... 9.Nov.11)
. . . . problem still not solved (~John Zekjumist... 23.Nov.12)
. . . . . . Still present .. (~Umberto Chufoo... 8.Dec.12)




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